Safety Guidelines

Your safety is our top priority. Follow these guidelines to make every swap a positive, secure experience.

Meeting in Person

• Always meet in a public place — a cafe, library, shopping centre, or other busy location.
• Let a friend or family member know where you’re going and when to expect you back.
• Bring a friend if you can, especially for high-value exchanges.
• Meet during daylight hours when possible.
• Trust your instincts — if something feels wrong, cancel the swap.

Protecting Your Privacy

• Never share your home address in your listing or messages before you’ve verified the other person.
• Use SwapLocal’s messaging system for all initial communication.
• Be cautious about sharing personal contact details too early.

Evaluating Listings

• Check the seller’s reputation score and reviews before proposing a swap.
• Verified users (marked with a checkmark) have confirmed their identity.
• Ask questions and request additional photos if the listing is unclear.
• Report suspicious listings immediately using the Report button.

During the Swap

• Inspect items or verify services before finalising the exchange.
• If anything is misrepresented, you can open a dispute through SwapLocal.
• Leave an honest review after every swap to help the community.